VirtualPBX Review

A

100

1

$9.99

6.49¢

5

B

500

1

$24.99

5.79¢

10

C

1000

1

$49.99

4.69¢

20

D

2000

1

$94.99

4.39¢

50

A

$10/mo.

$25

$25

n/a

$25

B

$10/mo.

$25

$25

n/a

$25

C

$10/mo.

$25

$25

n/a

$25

D

$10/mo.

$25

$25

n/a

$25

 
VirtualPBX Customer Feedback

Before Virtual PBX we struggled to project a professional image with limited resources. As a small business, we could not afford a full time receptionist and the hardware necessary to route calls. Now, every call is answered in a professional, timely manner and is routed efficiently to the proper party on a cost-effective basis. Best of all, we don't have an expensive telephony infrastructure that becomes obsolete with every advancement in technology. Virtual PBX gives us the look and feel of a big company on a small company's budget.  Had I not completed and signed up for the Virtual PBX Parachute program we would have been out of business for 10 days. This is a great back up emergency plan and I was impressed with the ease of set up, great customer service and a system that worked.

Brad Peyton
Clarity Asset Management, Inc.

FeBox has been utilizing the VirtualPBX system for 2 years now, and we have been nothing but extremely pleased with their service. We are happy to say that we have never had to contact their support, simply because their service has been beyond stellar. Being in the 24/7 web hosting industry, their amazing uptime leaves us with one less thing to worry about. It ensures that our clients are able to reach us at all hours of the day. Things such as a professional custom recording, a wide range of quality hold music, and a control panel second to none, shows that there is no other company that we would go with. Even after 2 years, the amount of money VirtualPBX has saved us by utilizing their equipment doesn't add up to what we would have had to spend to have an equal PBX system.

Anthony Drimones
Vice-President, FeBox, LLC

Choosing VirtualPBX was a no-brainer for our company. But, the services described on their website are just the beginning. VirtualPBX becomes a really powerful tool once you realize some of the creative applications that are possible. Incredibly, a small company can now have a more sophisticated phone system than a Fortune 500 company, or at least any of the ones I have experience with. VirtualPBX has delivered all of its features with 100% reliability.  I don't know who to thank because I have not talked to anyone there since we set up the service. Now that's the definition of virtual.

Keith Robbins
The Wyatt Group, Inc.

The VirtualPBX system has provided Gimmees.com with a highly professional and scalable communications solution. The system has greatly improved our customer service presence and has reduced our long distance costs. The web administration and reporting tools are very intuitive and the support is top-notch. Highly recommended!

Kim Keidat
Gimmees.com

We're a 28 year old network for independent Sales and Marketing Recruiters. Over the years we have seen and used a number of technologies, most of which have promised cost savings. Many of those have actually cost us additional expense. Several years ago we closed our corporate office and went virtual, with all employees working out of there homes. We tried several phone solutions, including VOIP, all of which had problems that we could not over come and most had significant up front expense. We were introduced to Virtual PBX by a business associate and after several months of investigation we made the decision to convert our entire telephonic needs to Virtual PBX. It is amazing how easy it was and how smooth the transition went. We have been extremely please with the flexibility and the ease of use. We test the flexibility daily with several employees moving back and forth between multiple homes as well as cell phones use, and we never lose a call. We have not had one issue from our customer base. That in itself would be enough to justify the system, but we have also seen a significant cost savings (30%+) which will only increase when the last of our phone equipment (currently not being used) lease terminates in another 12 months.

Bob Werrbach
First Interview

We were planning on setting up a phone system that would run about $2000 or choose to use the PBX system for our 3 lines. We decided to use the Virtual PBX. Besides saving money upfront we travel extensively and since we don't have the budget to have a full time secretary on call we need to forward the calls to everywhere around the world. This is where the Virtual PBX system has it covered. It gives us the look of a big company but at the same time deliver the calls anywhere in the world, plus we can check and monitor everything online and change numbers when we jump from country to country or just check voicemails. My friends are jealous because they put in $2–3k systems when they could have used something so flexible. I am glad we had this.

Johnson Leung
Pacific International Trading Group Corp.

Your service is excellent! It has helped us to grow our business by allowing us to communicate more effectively with each other internally and with our clients while we are traveling.  Thank you.

Dale Yeager
Seraph Security Consulting & Training

Virtual PBX has been a great value for our startup business. I have been involved in a half dozen startup companies over the last 20 years and the one item that is huge hassle to deal with for a startup company is a phone system. Cash is always at a premium and you hate to have to buy a system that you don't even know if it will be the right one as the business grows. When we started Arrive Air, I was talking to a friend who almost had me convinced to go with some configuration for an internet phone service. The more I looked at it, the more I became concerned with the potential issues such as maintenance of the system, power outages, etc. That's when I discovered Virtual PBX. It had all the features we wanted and more! It has proven to be the ideal solution for our startup company and I have recommended it to many of my friends who have small businesses or are thinking about starting a business.  Some of the things we really like about it are the features that can make a small company appear to be a large company-professional music on hold, call forwarding to numbers sequenced, group call management, same number for FAXes which are converted into PDF's for easy forwarding via email, etc.  Thanks for a great system, priced to be a great value!

David P. Smith
President, Arrive Air

VPBX nearly saved our company. We grew to be a large company in a short time. After 911 many of our clients went out of business — and our business was hurt, as well. We were able to scale back on costs while continuing to have a professional telephone/conferencing/faxing and voice messaging system. We love all the features — especially the ability to have voice mails and faxes sent to your email box. With the resources we have today, we no longer need a single office space for each and every employee to commute to. We can use more virtual offices throughout the country and our clients cannot tell the difference. Thank you VPBX!

Selene B. Kepila
CareData Patient Tracking Systems Corporation

Telesis Solutions is a call center that has used Virtual PBX as our administrative system for almost two years. We have offices in 3 cities — Atlanta, Georgia, Jacksonville, Florida and Tampa, Florida. Although our main call center operation is located in Tampa, systems administration and one of our sales offices are located in Jacksonville, and we have a sales office in Atlanta. Virtual PBX has allowed us to make the fact that everyone is located in a different city transparent to our customers. Clients always dial the same number to reach us and only have to dial an extension to reach the individual they want. We can also do things that companies normally do with an office telephone system — transfer calls, transfer to voice mail, ad hoc teleconferencing, etc. Most importantly, it has saved us tons of money. We didn't have to invest a lot of money in equipment we wouldn't necessarily need, and we still had all of the functionality of a large PBX. We can add and remove extensions as the administrative needs of the business change. It makes us look bigger than we actually are.  Had I not completed and signed up for the Virtual PBX Parachute program we would have been out of business for 10 days. This is a great back up emergency plan and I was impressed with the ease of set up, great customer service and a system that worked.

Donald E. Blanchard, Jr.
Telesis Solutions, Inc.

My company has several offices, and our employees are scattered throughout those offices. You technology has made it possible for us to have ONLY ONE PHONE NUMBER! You have made it easy to receive our calls, faxes and messages regardless of our location! Our phone rings wherever we are and our voicemails even come via email! It's amazing let alone easy to use! I know it is a cliché...but I don't know what we would do without you!

Jamie Dilo
The TREW Group