Script Questionnaire

Thank you for choosing GO On Hold. Please use this form to help us develop your message on hold scripts. Once you submit this form, one of our copywriters will write your script, then send it to you for your review and approval.

Company Name:*
Contact:*
Email:*
Phone:*
How would you like your company name read?*
Company slogan or motto:
Number of years in business, special awards, achievements etc. Please Give details.
Website address and specific website information you would like mentioned.
Company location. Please give easy directions from major streets or freeways near your business. Include well-known landmarks and reference points.
Do you have multiple locations or warehouses available to you?
What are your business hours (weekday and weekend)? Do you offer special delivery, appointments, emergency hours, or emergency numbers?
Do you have any specific ordering information that callers should know about (fax lines, toll-free numbers, web site forms)?
Products and Services. Briefly describe a few of your products and their features and benefits.
Are there any products or services you provide that your clientele may not be aware of?
Do any employees have certain accomplishments/certifications pertinent to your business?
Specific events your callers should know about such as trade shows, seminars or meetings.
What kind of special sales or promotions does your business offer?
Is your business involved in community activities, a member of any associations, e.g., Chamber of Commerce, trade associations? Does it hold any special licensing or certification?
Helpful tips, safety hints or money saving ideas.
How does your business stand apart from the competition?
Special pronounciations. Use this field to note words that could be mispronounced.
Please briefly describe your average customer.
On average, how long are your customers on hold?
Comments:
Verification No.:*

Script Questionnaire

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