What Do You Want Your Caller To Hear While On Hold?
You have done the hard part... you were able to get that potential customer to call your business. Now you must put that caller on hold. An opportun
Music Licensing Issues Can Pose Legal Problems
Playing a radio or an iPod inside a business or allowing customers to enjoy a CD might seem innocent, but could be a violation of copyright laws and h...
How Long They Hold Is Up To You
It's a fact that most of your callers will be placed on hold. But your clients can actually benefit from this normally unproductive time. Studies show