How Often Should I Change My On Hold Messages And Music?

You can change your information and hold music as often as needed to reflect changes with your product or service. Most companies have one on hold message and music recording produced and then update every year or two. Other clients change their hold messages

Nothing? Why give a valued prospect or client the silent treatment? Radio? Your callers on hold are a captive audience to a lot of commercials. Are any of them yours? Music? You’re in business to make money. Shouldn’t you promote your business? Professionally produced

With the radio, you have no control over what your customer will hear when placed on hold. Certainly, the local soft rock or smooth jazz radio station plays appropriate music, but these stations also have announcers and play commercials. You may be shocked to