There are many good reasons why every business should have an on hold message and music program:
but there is only one reason that matters most…
Do you really want people who call your business to perceive your company as anything less than you believe it to be?
Image is everything. Perception is reality. It’s up to you to decide if that time on hold is wasted, or an opportunity to inform your callers about your products and services.
Professionally produced messages on hold create a positive, professional impression of your company. Studies show that what your customers hear while on hold has a dramatic effect on how they perceive your business.
Marketing On Hold Information To Help Enhance Your Company Image